FAQ

Q: Why choose mobile escapes?

A: Most people have already participated in this extremely popular team building activity. However, planning that event isn’t always an easy task. Our mobile service offers you the convenience of remaining at your work site or inviting us to fit into your private party schedule.


Q: What type of room do you need?

A: Generally, any room that can accommodate 6-10 people can be used. (Classrooms, boardrooms, offices, living rooms, bedrooms, basements, staff rooms, etc.)


Q: How much time does it take to set up/take down the room?

A: Approximately 30 minutes to set up and 15 minutes to take down.


Q: Do you travel?

A: Yes. We travel anywhere in Ontario or Quebec. Travelling fees vary depending on the location.


Q: Do we need to empty the room?

A: Taking out valuable objects from your room is encouraged. However, we are always present in the room during the escape to make sure the participants only use our props to complete their challenge.


Q: Can we offer this experience as a gift?

A: Yes! This is the perfect gift! We will provide you with a personalized gift certificate.


Q: What is the minimum age group?

A: Our escapes are best suited for ages 8 and up.


Q: How do we book your services?

A: Click on the CONTACT US page or email us at : info.mobileescapes@gmail.com


Q: Are your rooms available in French?

A: Yes, we offer escapes in both French and English. Upon booking with us, please specify your group's language preference.


Q: What forms of payment do you accept?

A: We accept e-transfer, cash or cheque.


Q: Do you need a deposit?

A: Yes, we ask for a 50% deposit to secure your booking.


Q: Do you still have questions?

A: Please don’t hesitate to contact us, and we will get back to you as soon as possible.